Managing Difficult Interactions in the Workplace

Dealing with difficult people in the workplace is an inevitable challenge that can hinder productivity, create stress, and disrupt team dynamics. This course is designed to equip you with the essential skills and strategies needed to effectively manage and navigate these challenging interactions. By understanding the root causes of difficult behaviors and learning specific techniques to address them, you will be able to foster a healthier and more productive work environment. Whether it’s handling a domineering boss, a passive-aggressive colleague, or a consistently negative team member, you will gain practical tools to manage these situations with confidence and poise.